Privacy Policy for ACS Installs
Last Updated: 14/03/2026
1. Who We Are
Our website address is: https://acsinstalls.co.uk (the “Site”). ACS Installs is committed to protecting the privacy and security of our customers and site visitors.
For the purpose of the Data Protection Act 2018 and the UK GDPR, the data controller is ACS Installs, Wolverhampton St, Darlaston, Wednesbury WS10 8UQ
2. What Personal Data We Collect and Why
Contact Forms: When you fill out a form on our Site, we collect your name, email address, phone number, and any details regarding your project. We use this information solely to provide you with an accurate quote and to discuss your requirements.
WhatsApp: If you contact us via the WhatsApp button on our Site, your phone number and message history are stored within the WhatsApp application as per their privacy terms. We use this data only to communicate with you regarding your enquiry.
Cookies: We use cookies to improve your experience and analyze our traffic. For full details on the cookies we use and to manage your consent, please refer to our Cookie Policy
Analytics: We use Google Analytics to track site performance. This data is anonymized and does not identify you personally.
3. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our website.
Understand and analyze how you use our website.
Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Process your enquiries and provide requested quotes.
4. Data Retention
We only keep your personal data for as long as is necessary for the purposes set out in this policy. If you become a customer, we retain your information for the duration of our business relationship and for any legally required tax or accounting periods thereafter.
5. Who We Share Your Data With
We do not sell, trade, or rent your personal data to third parties. We may share information with trusted service providers who assist us in operating our website or conducting our business (e.g., XERO Accounting Software for Invoices or QuickBooks etc), so long as those parties agree to keep this information confidential.
6. Your Rights
Under the UK GDPR, you have the right to:
Request access to the personal data we hold about you.
Request that we correct any inaccuracies in your data.
Request that we delete your personal data (the “right to be forgotten”).
Object to or restrict the processing of your data.
To exercise any of these rights, please contact us at sales@acs-installs.com
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.